Due to business growth TACS Hire is now in a position to recruit an apprentice Hire Controller. You will develop an in-depth technical product knowledge, health and safety knowledge and skills and learn how to advise customers on suitable products. This is a busy position that will suit a "people person" who is looking for a long term career.
Training course: Hire controller (plant, tools and equipment) (level 2)
Hours Monday - Friday, 7.30am - 4.00pm, with a 30 minute lunch break. 40.0 hours a week
Possible start date: Monday 11 May 2026
Duration: 1 Year 1 Month
Positions available: 1
Work
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.
What you'll do at work
Providing information to customers to help them select the correct equipment for their planned activity.
Ensure that relevant health and safety information is provided.
Arrange transportation of equipment.
Communicating with customers both via e-mail and on the phone.
Complete contract documentation for on-hire and off-hire.
Ensure that equipment is safe and safety inspections have been completed.
Process payments - this will include calculating hire costs, deposits amounts, damage charges, excess charges, transportation costs and insurance payments.
Handling technical enquiries and complaints.
Keeping upto date with stock control, maintenance schedules and delivery/collection dates.
Assisting drivers with loading/unloading.
Where you'll work
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WEST NOTTINGHAMSHIRE COLLEGE
Your training course
Hire controller (plant, tools and equipment) (level 2)
Your training plan
We host supporting workshops regularly throughout the apprenticeship which you will attend at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Requirements
Essential qualifications
GCSE in:
English (grade 4)
Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative
About this company
TACS Hire are a family run business based in Burton On Trent supplying Tool,Plant,Powered Access & Welfare to The Midlands and further afield. We have a wealth of industry knowledge and have a “can do attitude” in order to assist our customers needs. In a competitive industry TACS Hire look to differ themselves from their opposition by consistently reacting to customers short notice requests.
This apprenticeship will give you the foundation knowledge upon which you can build a long and successful career with TACS Hire. Further training may include a higher level apprenticeship or manufacturers training or short courses to increase knowledge. Progression would initially be to a Hire Controller then Hire Desk Manager and potentially Branch Manager.
Ask a question
The contact for this apprenticeship is:
TACS HIRE LTD
The reference code for this apprenticeship is VAC2000024056.