ROYAL SCOT HOUSE, 99 STATION ROAD, DIDCOT, OX11 7NN
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Summary
Soha Housing is a successful, community‑based housing association providing a range of affordable homes across South Oxfordshire and nearby areas. The in‑house repairs service, Soha Response, are looking to build a new apprenticeship programme with the recruitment of a Plumbing Apprentice based throughout Oxfordshire.
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.
What you'll do at work
Each apprentice will work alongside experienced operatives to gain hands‑on experience delivering responsive repairs, planned works, and day‑to‑day maintenance within customers’ homes.
Under supervision, they will develop core trade skills, customer‑service confidence, and a strong understanding of safety and compliance requirements relevant to their field.
Plumbing Apprentice:
The Plumbing Apprentice will assist plumbers with repairs, maintenance tasks, bathroom components, pipework, and general reactive works. With guidance, they will build practical plumbing skills and an understanding of water systems, fittings, and compliance standards. This position supports the service’s aim to maintain strong internal trade capacity and reduce reliance on external contractors.
Plumbing Apprentice - Trade Tasks:
Assist with unblocking toilets and drains as part of reactive plumbing repairs
Support repairs to leaking pipes, immersion heaters, and water‑heating components
Help install and maintain bathroom components, fittings, and general pipework
Carry out basic maintenance tasks such as checking or adjusting plumbing fixtures under supervision
Assist with safe manual handling of plumbing materials, proper storage, waste removal, and maintaining tidy work areas
Support multi‑trade operatives when plumbing tasks overlap with general repairs
Where you'll work
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ABINGDON AND WITNEY COLLEGE
Your training course
Plumbing and domestic heating technician (level 3)
Your training plan
Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 3 years)
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 5 on-site assessment visits per year
Apprentices will need to complete a minimum of 857 hours of off-the-job training during their apprenticeship
Qualifications included:
City and Guilds Level 3 Diploma in Plumbing and Domestic Heating
Level 3 Plumbing and Domestic Heating Technician Apprenticeship
End Point Assessment:
Multiple choice test
Design project
Practical installation and application test
Professional discussion, based on a log book completed during the end point assessment period
Requirements
Essential qualifications
GCSE in:
English (grade A*-C/9-4)
Maths (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
Attention to detail
Problem solving skills
Number skills
Logical
Team working
Willingness to learn
Reliability and Commitment
Safety Awareness
Excellent Work Ethic
Other requirements
Must pass a DBS check.
Driver or be committed to learn to drive.
All shortlisted applicants will be invited to attend an Assessment day at Soha.
Things to Consider for This Apprenticeship
Working Environments: The role involves working both indoors and outdoors in all weather conditions, including cold, heat, rain, and muddy or uneven ground.
Physical Demands: Apprentices will frequently lift, carry, and move tools, materials, and equipment, sometimes in confined spaces or awkward positions.
Travel Between Sites: Work is carried out across multiple Soha properties, so apprentices will spend time travelling between locations and must be prepared for a mobile working routine.
Practical, Hands‑On Tasks: Tasks may involve using power tools, working at heights, accessing lofts or under‑sink areas, and assisting with manual repairs.
Customer Homes: Apprentices will be entering residents’ homes, so professionalism, respect, and good communication are essential.
Safety Requirements: PPE must be worn when required, and apprentices must follow health & safety instructions at all times, including safe lifting, isolation procedures, and safe use of tools.
Rural and Quiet Locations: Some work will take place in rural or remote areas, requiring independent travel (often by van with a supervising operative).
Variable Workload: The role can involve urgent repair calls, busy periods, and occasional work in challenging or messy environments (e.g., leaks, blockages, outdoor repairs).
About this company
Soha Housing is a successful, community‑based housing association providing a range of affordable homes across South Oxfordshire and nearby areas. As a mutual organisation, residents can become Members and influence how services are shaped. We focus on excellent local housing management, strong communities, and sustainable growth, including major investments in zero‑carbon homes and neighbourhood improvements. Today we manage over 8,000 homes, employ around 220 staff, and continue to expand responsibly with initiatives such as the in‑house repairs service, Soha Response, and a new apprenticeship programme.
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You'll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
An apprentice at Soha Response can expect strong long term career prospects, as the organisation is actively investing in developing a sustainable in house workforce through apprenticeships
With hands on training and structured learning, apprentices gain the skills needed to move confidently into qualified trade roles such as electricians
There are clear opportunities to specialise or progress into wider areas of the service, including multi trade work or specialist repair functions
As the organisation is committed to long term workforce planning and community investment, successful apprentices have strong potential for stable, ongoing employment
Ask a question
The contact for this apprenticeship is:
SOHA RESPONSE LTD
The reference code for this apprenticeship is VAC2000023361.