To undertake a complete multi-trade service in order to deliver first time fixes to reactive repairs and planned works, which may include kitchen and bathroom installs/refurbs and voids. Works will be completed professionally, to a high standard, and ensuring customer and client satisfaction and achievement of KPI’s as set by Management.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Carry out all building works as required which may include but is not limited to plumbing, carpentry, painting & decorating, plastering, tiling and flooring - works will be assigned relevant to your trade/skills and experience
To act in a professional courteous and considerate manner whilst representing the company; to attend works in full uniform, repairing and “making good” all works assigned to a high standard
To work in conjunction with management to ensure key performance indicators are met, particularly around customer satisfaction and reducing the need for “call backs” by ensuring 1st time fixes wherever possible
To work safely and in accordance with relevant H&S Regulations at all times, wearing appropriate PPE and undertaking appropriate Risk Assessments and working to Method Statements for each activity
To undertake mandatory iHASCO H&S on-line training and attend relevant H&S Toolbox Talks and other training activities as directed
To complete all works as assigned on a daily basis through the Company’s AccuServ system, received via a PDA - so computer literacy and ability to work a PDA essential (full training will be given)
To follow the “no access” procedure for reactive works, including taking photographic evidence of the property’s entrance and calling in to the office
To follow company procedures and standards, including all instructions received via the PDA system, such as taking “before & after” photos of works undertaken, writing up job reports on the PDA, and ensuring relevant materials are ordered using our approved Suppliers
To be responsible for the routine and daily van checks of the vehicle assigned to you and undertake all FORS training, reporting any points on licence immediately to our Fleet Dept
To be available on the Emergency Call Out Rota, if required and as directed by your Supervisor or Manager (additional Standby and Call Out payments apply)
Any other reasonable duties relevant to your role as a field-base operative and as directed by your Supervisor or Manager
Where you’ll work
Purdy Contracts Mott Street E4 7RW
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CROYDON COLLEGE
Your training course
Property maintenance operative (level 2)
Your training plan
Property Maintenance Operative Level 2.
Training will be carried out on the job at designated locations.
Requirements
Essential qualifications
GCSE in:
English (grade 5)
Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
Attention to detail
Customer care skills
Problem solving skills
Team working
Initiative
Non judgemental
Patience
Physical fitness
Other requirements
- Working towards driving licence - Field based job. You will be required to travel between different locations between Greenwich, Wandsworth, Richmond, Twickenham.
About this company
Kinovo plc is a leading UK provider of specialist property services, delivering safety, compliance, and sustainability solutions to housing associations and local authorities. We provide end-to-end property maintenance services that ensure regulatory compliance, support community regeneration, and drive forward energy-efficient solutions. Our expertise helps our clients meet their legal obligations while contributing to national decarbonisation targets. With a strong commitment to operational excellence and commercial efficiency, we work in partnership with our clients to deliver high-quality, future-proofed solutions.
