Join us in shaping the future of sustainable building and energy systems. The Building Services Engineer Apprentice will support the Head of Engineering across all areas of the engineering function with exposure to project management, asset performance, regulatory compliance, and innovation in energy technology.
Training course: Building services engineering senior technician (level 4)
Hours Monday to Friday between 9am to 5:30pm. 37.5 hours a week
Possible start date: Monday 15 September 2025
Duration: 3 Years
Positions available: 1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Technical Support and System Design
Assist in the review, development, and optimisation of heat network engineering systems, including mechanical, controls, and metering components
Support the delivery of energy efficiency initiatives, decarbonisation strategies, and low-carbon technology adoption. Contribute to the preparation and review of system designs, technical specifications, and plant performance models. Project and Asset Management
Support the planning and execution of engineering projects from feasibility through to completion, including tracking timelines, budgets, and deliverables
Assist in managing and monitoring planned preventative maintenance (PPM) and reactive maintenance activities across the asset portfolio. Liaise with contractors and third-party service providers to review performance and ensure service level compliance
Operational Performance and Continuous Improvement
Collaborate with the operations and maintenance teams to monitor and improve system performance, reliability, and resilience
Participate in the collection and analysis of data to support key performance indicators (KPIs) and continuous improvement initiatives
Assist in troubleshooting and root cause analysis of technical issues affecting network performance or customer service
Health, Safety, and Compliance
Support compliance activities aligned with health, safety, environmental, and heat network-specific regulations
Participate in audits, site inspections, and risk assessments under the supervision of the Head of Engineering
Maintain up-to-date knowledge of industry standards, codes of practice, and best-practice guidelines
Learning and Development
Attend all scheduled off-the-job training and complete coursework associated with the Level 4 apprenticeship
Engage in mentoring and structured learning from the Head of Engineering and wider technical teams
Contribute to internal knowledge sharing, technical documentation, and team learning activities
Where you’ll work
1 Fore Street Avenue London EC2Y 9DT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LONDON SOUTH BANK UNIVERSITY
Your training course
Building services engineering senior technician (level 4)
Your training plan
Gain a Level 4 qualification in Building Services
Attend off-the-job training one day per week at London South Bank University
Requirements
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Other requirements
• Most of the apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. • Combination of office work, site visits, and external training. • Travel may be required across operational sites and training locations. • Occasional attendance at contractor meetings, commissioning reviews, or audits.
About this company
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 80 current employees, we are small but mighty, delivering more by working together. At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Upon successful completion of the apprenticeship, the typical career path would begin with a role as a Building Services Engineer. With experience and continued professional development, this can progress to Senior Engineer, and eventually to leadership positions such as Head of Engineering.
The pace and extent of progression will depend on individual performance, opportunities within the business, and the overall growth of the company. As we continue to expand, there may be additional opportunities for advancement and specialisation.