Join Novotel Cambridge North as a Maintenance Apprentice! If you enjoy hands-on work and want to learn how things run behind the scenes, this is your chance. Support our team with repairs, safety checks, and upkeep to keep our hotel running smoothly. No two days are the same – perfect for problem-solvers who love variety.
Training course: Property maintenance operative (level 2)
Hours Monday to Saturday, 7:30am - 6.00pm, shifts. 30.0 hours a week
Possible start date: Friday 01 August 2025
Duration: 2 Years
Positions available: 1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The general repair and maintenance work, both on and off site
Ensure all maintenance activities and failures are responded to efficiently and effectively
Carry out any reasonable emergency tasks, which are requested by Line Manager/Supervisor
To undertake any other type of maintenance work in connection with functioning of the hotel premises as required by line Manager/Supervisor
Ensure safe disposal of hazardous waste products
In absence of Line Manager/Supervisor, liaise with external contractors regarding small reactive projects
Ensuring plat room is kept in good order and free from defects
Involvement in H&S daily and weekly checks
Be involved in Pro-Active Periodic Maintenance (PPM) across the property
Plumbing, Electrics and decorating skills developed
Using reporting and recording to identify options and opportunities for improvement in service quality across the hotel and support UK and Northern Europe region
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CAMBRIDGE REGIONAL COLLEGE
Your training course
Property maintenance operative (level 2)
Your training plan
Basic Electrical Safety & Repairs: Understanding wiring, fuse replacement, and safe use of tools.
Plumbing Fundamentals: Learning to diagnose and fix minor plumbing issues (leaks, blockages, etc.).
Basic HVAC (Heating, Ventilation & Air Conditioning): Intro to how hotel HVAC systems work and basic maintenance routines.
Painting & Decorating Skills: Techniques for touch-ups, wall repair, and maintaining aesthetic standards.
Preventative Maintenance Planning (PPM): Understanding scheduling and execution of regular maintenance checks.
Manual Handling & Safe Use of Tools: How to lift safely, use ladders and operate hand/power tools.
Guest Interaction & Professional Conduct: How to communicate with guests respectfully during maintenance tasks.
Department Collaboration: Cross-training on how to work effectively with Housekeeping, Front Office, and Kitchen teams
Sustainable Building Practices: How to spot and report waste, conserve energy, and promote eco-conscious facility use.
Requirements
Essential qualifications
GCSE in:
English (grade 3/D)
Maths (grade 3/D)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
Attention to detail
Organisation skills
Problem solving skills
Logical
Team working
Creative
Initiative
Patience
Other requirements
Applicants should be aware that working in hotel maintenance involves a variety of physical tasks and problem-solving responsibilities. You may be required to respond to issues quickly and work across different areas of the hotel, including guest rooms, kitchens, and public spaces. This role suits someone who enjoys hands-on work, is willing to learn, and can stay calm under pressure. A good eye for detail, a safety-first mind-set, and a positive attitude will help you make the most of this opportunity.
About this company
Novotel Cambridge North is a stylish and contemporary hotel located near the Cambridge North train station, offering excellent access to the city and surrounding areas. The hotel forms part of the globally recognized Accor group, a leading hospitality company with a strong presence in over 110 countries and a commitment to innovation, sustainability, and people development. As part of Accor, Novotel benefits from world-class hospitality standards, training programs, and a culture that values diversity, inclusion, and career progression. Working here means joining a global community with opportunities to grow and learn. The hotel is owed by Essendi, a reputable owner and operator company known for its focus on quality, guest satisfaction, and team development. Together, Accor and Essendi strive to create a supportive and inspiring workplace where team members are encouraged to deliver great service and achieve their full potential.
Company benefits
A Bienvenue Card – offering a special staff rate at our hotels Free Gym Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels
After this apprenticeship
Upon successful completion of the Level 2 apprenticeship, apprentices will have gained valuable skills and experience that can support further progression. This may include opportunities to apply for a Level 3 apprenticeship in a related field, pursue further training or qualifications, or explore entry-level roles within the industry. Continued learning and development will be encouraged to support long-term career growth.
Ask a question
The contact for this apprenticeship is:
Novotel Cambridge North
The reference code for this apprenticeship is VAC1000323500.